Terms of Service

• Business name: REV NURTURE INC
• Mailing address: 3400 Cottage Way, Ste G2 #32784, Sacramento, CA 95825
• Phone: 949-478-6551
• Email: dawson@revnurture.com

We provide patient lead-generation and appointment booking systems for medical practices, including targeted ad campaigns, lead generation, lead pre-qualification, and appointment booking.

Depending on the package you purchase, the Services may include:

• Targeted ad campaigns for your high-value medical services (e.g. semaglutide, dental implants, stem cell, HRT, weight loss, spinal decompression).
• Lead generation delivering interested patient leads.
• Lead pre-qualification and screening so you only see high-intent patients.
• Appointment booking directly into your calendar.
• Related setup, onboarding, and support.

We typically aim to complete initial build and launch in about 7–10 days after we receive the information, access, and approvals we need from you. That timeline is a target, not a guaranteed delivery date. Delays caused by missing logins, slow feedback, third-party platforms, or your requested changes extend the timeline.

Marketing statements on the website (including “100+ leads per campaign,” “20 bookings in week one,” case-study figures, and similar claims) describe typical goals or historical examples. They are not a contractual guarantee that you will get a specific number of leads, appointments, patients, or revenue. Results vary by specialty, market, ad spend, close rate, response time, service quality, and how consistently you use the system.

The Services are for businesses, not consumers shopping for personal use. You represent that:

• You are at least 18 years old and have authority to bind the business named on the account.
• The information you provide is accurate.
• You will use the Services only for lawful business purposes.

To deliver the Services we may need ad account access, CRM or calendar access, call-tracking or phone-system access, branding assets, and patient or prospective patient lists you choose to upload.

You are responsible for:

• Providing timely, accurate information and the access we reasonably request.
• Keeping your passwords and connected accounts secure.
• All activity under accounts you control.
• Reviewing and approving ad creative, offers, tracking numbers, and automations before they go live.

We may pause work if we cannot get required access or approvals.

Unless we agree otherwise in writing, the standard fee is a flat subscription of under $100 per week. There are no per-lead charges from us under the standard plan. Third-party costs (ad spend, SMS carrier fees, call tracking minutes, premium software seats, etc.) are separate and your responsibility unless we expressly include them.

Subscriptions renew until canceled. We advertise no long-term contract on the standard plan. You may cancel future billing by emailing dawson@revnurture.com. Cancellation takes effect at the end of the then-current paid period unless we confirm an earlier stop. Fees already paid for the current period are handled under our Refund Policy.

We may change pricing for future periods with notice. Continued use after the change takes effect is acceptance of the new price. Unpaid invoices may result in suspension or termination of the Services, including campaigns, numbers, or automations we operate for you.

If a charge is disputed or reversed, we may suspend Services until the account is current.

Refund eligibility, timing, and any satisfaction or results-related refund terms are described in our separate Refund Policy. If there is a conflict between these Terms and the Refund Policy on refunds only, the Refund Policy controls.

You remain responsible for running your medical practice and treating patients. We supply marketing and appointment booking tools; we do not provide medical advice or perform clinical services for your patients.

You agree that you will:

• Respond to leads promptly. Slow follow-up is a common reason systems underperform.
• Provide lawful, accurate practice information, licensing, credentials, and service-area claims.
• Own or have rights to logos, photos, testimonials, and copy you give us.
• Comply with advertising, review, privacy, and consumer-protection laws in your markets.
• Honor customer opt-outs from calls, texts, and emails.

7.1 Texts, calls, and customer lists

If the Services send SMS, calls, or emails to your leads or patients, you represent that you have obtained all consents required by the Telephone Consumer Protection Act (TCPA), state mini-TCPA laws, CAN-SPAM, HIPAA where applicable, and similar rules, and that your lists exclude numbers on applicable do-not-call registries unless an exemption applies.

You are the “sender” / business responsible for messages to your patients and prospective patients. We provide tooling. You will not use the Services to send spam, misleading offers, or messages to purchased lists that lack proper consent.

7.2 Reviews & Protected Health Information

You are responsible for any patient testimonials or reviews you publish and for ensuring they comply with platform rules and applicable law. If your Services involve protected health information (PHI), you are responsible for maintaining HIPAA compliance, including any required business associate agreements. Platform policies can change; we do not control Google, Facebook, or other ad or review platforms.

You keep ownership of your logos, photos, trademarks, patient lists, and other materials you provide (“Client Content”). You grant Rev Nurture a non-exclusive license to use Client Content solely to provide, maintain, and improve the Services, and to display your practice as an example (name, logo, general results) unless you email us and opt out of marketing use.

You represent that Client Content does not infringe anyone else’s rights and is not defamatory, illegal, or deceptive.

The site, playbooks, templates, funnels, automations, copy frameworks, software, and design systems are owned by Rev Nurture or our licensors. We grant you a limited, non-exclusive, non-transferable license to use the deliverables we build for your business while your account is in good standing.

If your subscription ends, we may take down hosted campaigns, tracking numbers, inboxes, and automations we operate. You may request an export of campaign content you own; custom code, accounts, and proprietary systems stay with us unless we agree in writing to a handoff fee and scope.

You may not copy, resell, or white-label our system to compete with us or to serve other practices without our written consent.

You will not:

• Misuse the site or Services, probe or disrupt our systems, or bypass security.
• Upload malware or scrape the site in an abusive way.
• Use the Services for illegal activity, unlicensed practice claims, or fraud.
• Impersonate another business.
• Interfere with other customers’ accounts.

We may suspend or terminate access for violations.

The Services rely on third parties we do not control, including ad platforms, hosting, Google, SMS/telephony providers, payment processors, calendars, and CRMs. Their terms apply. Outages, policy changes, number blocking, algorithm updates, or account suspensions by those platforms are outside our control and are not a breach by us.

Our collection and use of personal information is described in our Privacy Policy. You agree to use any patient or prospective patient data in the Services only for legitimate business purposes and in line with applicable privacy law, including HIPAA where applicable. If you are a client, you are typically the “business” for your patient data; we act as a service provider.

The site and services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant uninterrupted uptime, specific ad performance, a minimum number of leads or appointments, a minimum number of patients, or that third-party tools will remain available on the same terms.

Case studies, practice results, and testimonials are individual experiences. They are not a promise that you will match those numbers.

To the maximum extent permitted by law, REV NURTURE INC and its owners, employees, and contractors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost leads, lost appointments, lost data, or business interruption, even if advised of the possibility.

Our total liability for any claim arising out of these Terms or the Services will not exceed the amounts you paid us in the three (3) months before the claim. Some states do not allow certain limitations; in those states our liability is limited to the fullest extent permitted.

You will defend, indemnify, and hold harmless Rev Nurture and its officers, owners, and contractors from claims, damages, losses, and reasonable attorneys’ fees arising out of: (a) your practice, patient care, or patient disputes; (b) Client Content; (c) your messages, calls, or review practices; (d) your violation of law or these Terms; or (e) your use of third-party platforms through the Services.

Either party may stop the standard plan as described in Section 5. We may suspend or terminate immediately if you fail to pay, abuse the Services, create legal risk, or materially breach these Terms and do not cure within a reasonable time after notice (or immediately if the breach cannot reasonably be cured).

Sections that should survive termination (including fees owed, IP, disclaimers, liability limits, indemnity, and governing law) will survive.

We may update the Services and these Terms. The Effective Date will change when we post an update. Material changes will be posted on this page. Continued use after an update is acceptance. If you do not agree, cancel before the next billing date.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Exclusive venue for disputes is the state or federal courts located in Sacramento County, California, unless both parties agree in writing to arbitration or another forum.

Before filing a lawsuit, you agree to email dawson@revnurture.com and try in good faith to resolve the dispute for 30 days.

These Terms, plus the Privacy Policy, Refund Policy, and any written order or invoice we issue, are the entire agreement for the Services. If a court finds a provision unenforceable, the rest stays in effect. You may not assign the agreement without our consent; we may assign it in a business transfer. Our failure to enforce a provision is not a waiver. There are no third-party beneficiaries except as stated for indemnified parties.

Headings are for convenience only. “Including” means “including without limitation.”